NewAge Products Reviews
Based on 20 customer reviews and online research, newageproducts.com has a consumer rating of 4.5 out of 5 stars, indicating that most customers are very satisfied with NewAge Products.
5 Stars(17)
0%
4 Stars(0)
0%
3 Stars(0)
0%
2 Stars(1)
0%
1 Star(2)
0%
How would you rate NewAge Products?
Top Reviews
Ordered four wall cabinets on Aug 9th with an expected delivery date of Aug 21st. Received two cabinets September 6th and an empty box. Called up and they were to ship another two out since the other two cabinets are lost. This was two weeks ago and still no shipment notification or any urgency. Almost two months and I'm still missing two cabinets. You can go on the website and order the same cabinets and expected ship date is basically a week. I just don't understand how you have no clue about what to do. Good cabinets, but when things go wrong your screwed.
I made an order on March 24,2021 where I bought garage furniture including Wall mounted shelfs, on May 3rd 2021 the product was delivered to my house and after a confusing scheduling process the installation team came, did half of the installation and left all the garbage in my garage and just left without finishing the job.
I thought this was something normal that could be fixed with a phone call or a couple of emails, but here I am almost a month after the installation and I dont get any update from this company, they stopped responding to my emails. I was open to any date even when they proposed June but they never confirmed any date.
Be careful with the delivery and installation team of this company, products are good quality but are not worth all the trouble you need to go when you buy their products.
Terrible customer service. I would never recommend this company to anyone, there are ton of other companies way more formal than this one.
Customer Reviews (20)
Gavin was so very helpful with our order as we wanted to delay shipping. He also gave us the best deal! Thank you so much!
I was very impressed with the professionalism and expertise of Vishakha, their Design and Sales Consultant. She was very efficient in putting together the configuration that I was looking for. I am very happy with the service so far. Looking forward to a great experience with receiving the cabinets and getting them installed too.
Vishakha went above and beyond with her excellent customer care. I am in the middle so so many projects and we had to reschedule our meetings many times. She always had a cheerful attitude that made me look forward to our calls. In the planning process she did a wonderful job explaining the options and sending me designs for review. All through my many changes she was a delight to work with. Don't let her go she is good one, I wish I could steal her to work at my company! ~ JoAnn Gillespie
After reviewing NewAge's site and seeing the grill island cabinets, I ordered the two cabinet set along with the black granite top; both cabinets and the granite top were packaged very well and secure on pallets. Since I opted for the white-glove service, two men carefully unpacked all parts and carried them to our patio and made sure I was happy with the quality received. The cabinets came with a plastic material over all exposed sides to prevent scratching and there was none! After setting up and adjusting to the same height of my grill, I caulked the top of the cabinets and placed the granite on top to secure the granite at the exact same height of my grill cabinet. I could not be happier with the service, the price, the construction, and the quality of all the parts received. If your looking to create an outdoor grill island, you owe it to yourself to check these cabinets out! I plan on ordering the side burner cabinet next when back in stock to complete my outdoor kitchen and be the envy of the neighborhood!
I made an order on March 24,2021 where I bought garage furniture including Wall mounted shelfs, on May 3rd 2021 the product was delivered to my house and after a confusing scheduling process the installation team came, did half of the installation and left all the garbage in my garage and just left without finishing the job.
I thought this was something normal that could be fixed with a phone call or a couple of emails, but here I am almost a month after the installation and I dont get any update from this company, they stopped responding to my emails. I was open to any date even when they proposed June but they never confirmed any date.
Be careful with the delivery and installation team of this company, products are good quality but are not worth all the trouble you need to go when you buy their products.
Terrible customer service. I would never recommend this company to anyone, there are ton of other companies way more formal than this one.
When converted to propane with the kit provided by Newage, the bbq heats up way too much. Newage do not have the technical support to fix the problem. The gas orifices provided by them are too big and I had to hire someone at my expense to fix the problem. The minimum temperature I was getting with the conversion kit was 410 degrees with burners set at minimum. Newage advised me it was normal and to use it with one one or two burner on. Ridiculous from them
I was lost in my thoughts for a garage storage system design. Two ladies from Newage Products (Riyaa & Sagarika) aided me all through the process... from my initial thoughts, to a 3D design that I could view and understand what I was wanting and what I would get. Thank you so much for the assistance.
Juilee was very helpful and got my project over the finish line. I had to make a couple of small changes to my order and she solved the problem quickly. Thank you!
Saif Ali Khan best representative ever in my life, I'm new to buy cabinets only and he was so helpful with every step till the end, I'm highly recommended
A few years ago I purchased an outside kitchen from NewAge Products and was impressed with the quality of the product. Recently my daughter bought a new home and decided to include a bar wall. I requested some assistance designing the space and Saif sent me the most beautiful plans. My daughter was thrilled.
I worked with Vishakha to design our garage cabinet set. She was very helpful and experienced in the products which made everything very easy to get done and ordered.
I can't wait to get the cabinet delivered!
I called for assistance with design and a variety of questions. Vishakha was outstanding. She was efficient, knowledgable and was able to advise me on the best layout for my space. At the end of the call she took a minute and provided what looked like a photo rendering of how the new cabinets and work area will look. I was lucky to talk to a professional. Thank you Vishakha!
Hopefully the delivery and installation will be as flawless as the design and purchase process.
Got a Question?
Ask a question and get answers from others!